JOB TITLE: Professional Development Courses and Programmes Coordinator
DEPARTMENT: Academic Affairs
REPORTS TO: Vice President Academic Affairs or Designate
SUMMARY OF RESPONSIBILITIES
Reporting directly to the Dean, Academic Administration, the Professional Development Coordinator is responsible for generating revenue for the Institution through the marketing of short courses and programmes throughout the country. In collaboration with Deans and Heads of Department, the job holder is responsible for providing leadership, direction, and administrative oversight for the operations of Professional Development Courses and Programmes.
ESSENTIAL JOB FUNCTIONS
1. Coordinates, plans, and organises the activities of the Professional Development Unit.
2. Provides direction and oversight for the administration of the Professional Development courses and programmes (PDCs).
3. Develops course and programme rate schedules in conjunction with Finance Department.
4. Researches, develops and proposes policies and procedures accomplish goals and improve operations.
5. Collaborates with departments across the institute to identify and support courses and programmes of institutional and national benefit.
6. Reviews and evaluates information and activities to ensure completion of assignments or make recommendations for improvement.
7. Serves as liaison for areas of responsibility with Business/Industry, campus committees, task groups, and other organisations.
8. Prepares and maintains various reports, records, and/or programmes.
9. Coordinates with relevant HODs in the selection, assignments and evaluation ofinstructors for PDC courses.
10. Researches and troubleshoots areas that need development.
11. Responds to inquiries and/or concerns from students, staff, or the general public to solve problems or discrepancies regarding PDCs.
12. Performs related tasks as necessary such as ensuring programmes are performed in accordance with policies, rules and regulations.
13. Forms partnerships with appropriate business and community organisations.
14. Other reasonable duties as assigned.
EXPERIENCE
Minimum of 5 years of administrative experience required, preferably in a higher education or executive setting. Applicant must be a self-motivated worker who can anticipate problems and demonstrate significant independent judgment. Detail oriented; high level of attention to accuracy and completeness required. Excellent verbal and written communication skills. Proven office administration and customer service skills required. The ideal candidate has an understanding of diplomacy, confidentiality and has high effective emotional intelligence, demonstrated agility, enthusiasm for administrative work and willingness to go the extra mile. Demonstrated proficiency in MS Software packages, presentation and publishing software and electronic communications tools. Database and web skills advantageous.
ADDITIONAL INFORMATION
This position may occasionally require working hours before or after the standard workday, as needed.
OTHER SKILLS AND ABILITIES REQUIRED
• Outstanding written and oral communication skills.
• Excellent organisational skills and keen attention to detail.
• An ability to interact with individuals at all levels of the organisation, including board directors, senior executives, administrators, faculty, staff and students, in a warm and professional manner.
• Ability to handle multiple calls, to cross-schedule appointments, and to juggle competing priorities.
• Excellent team player and problem solver; self-starter; excellent written and communications and presentation skills; and outstanding ability to troubleshoot.
